Custom CRM development to meet the unique needs of your business

Alphavima’s expertise in technology solutions, combined with domain knowledge, helps us work with organizations to deliver business transformation with custom CRM development.

From design to implementation to support, our cross functional teams take a holistic view of how processes, platforms and behaviors across your enterprise need to evolve — and offer clear methodologies that will maximize your investments and revenue.

Built on top of Microsoft Dynamics CRM, Alphavima helps your business:

  • Discover insights in data to help your business quickly adapt;
  • Transform into a customer-focused digital business;
  • Empower teams to adapt, innovate, create impact, and breakthrough barriers as your business changes.

Our robust CRM systems implemented can help your business in various areas, such as

Sales

Customer Service

Field Service

Marketing

Customer Insights

At Alphavima, we don’t simply implement the Microsoft Dynamics CRM — we partner with you to help you reach your organizational goals, maximize ROI and propel your customer experience and your company’s digital transformation.

To accomplish this, we take your existing technology and business goals into account in order to build a digital strategy. This approach improves sales performance by leveraging an intelligent, adaptable CRM system that provides insights into customer relationships, predictive analytics, improved forecasting and a wide array of service capabilities that enable your organization to deliver exceptional service to your customers.

The result achieves seamless integration for your entire customer lifecycle, connects data across departments, capitalizes on up-sell opportunities, and empowers your team to focus on what’s important — improving customer loyalty and growing your organization.

It’s no secret that digital transformation is radically changing the small and medium-sized business (SMB) landscape. Amid the upheaval, business leaders feel rising pressure from three sources: savvy consumers, innovative competition, and legacy IT systems.

To stay relevant and thrive in today’s evolving industrial spectrum, businesses need to reimagine their approach to three fundamental objectives:

  • Optimizing operations with intelligent business insights;
  • Empowering employees to deliver on business growth;
  • Delighting customers with exceptional shopping experiences.

These goals are always going to be top of mind for SMBs. Alphavima’ s custom CRM development services make it possible to address them better, faster, and smarter. With the right tools and approach, you can turn digital challenges into strategic advantages.

SIGNS THAT POINT TO THE NEED FOR A CUSTOM CRM DEVELOPMENT

Systems are disconnected and information is siloed

This is the most common problem facing small and medium-sized businesses. Many prospects will describe scenarios of having to copy/paste or rekey information multiple times, and accessing several different systems to complete a given process or task.

Reporting is complicated and provides insufficient information

OOB (Out of the box) reports are too basic. Organizations often need to buy additional software (QlikView/Tableau) or configure existing systems/reports to get deeper insights. Both of these are expensive, non-scalable and time-consuming efforts.

Too expensive to upgrade, maintain and scale legacy systems

As businesses scale up over time, this gradual growth can render current software insufficient — specifically with respect to a lack of integration with sales deals, marketing initiatives, and inventory systems. For others who have been using the same software for 10+ years, it’s become outdated and/or no longer supported. Also, maintaining these systems and adding new functionality for ever-changing business needs started getting expensive.

SOLUTIONS THAT WORK FOR YOU

The number one concern on the minds of SMB owners is growth.

Systems are holding companies back from the growth rate they are trying to achieve. This challenge can manifest in several ways.

Alphavima builds secure, reliable custom CRM platform implementations and integrations for your business.

Dynamics 365 CRM and Alphavima’s expertise in custom CRM development helps connect your people and processes with a single, unified solution. This way data can be quickly, easily shared with key people throughout your company. You have access to the most current and accurate data so that you’re making the most informed decisions possible.

For example, the second a sales rep in the field makes any change to a customer quote, that change will be reflected in the numbers which will also be pulled for a forecast report back at the office. With more accurate information at your fingertips, decisions will have a big impact on your bottom line.

LEARN MORE ABOUT THE COST OF DEVELOPING A CUSTOM CRM SOLUTION

Let’s Talk About Your Challenges